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How to Fall Back to Default Logic When LLM Output is Unsatisfactory

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A support team wires up a small workflow. Every incoming email goes to an LLM, which returns: { "category": "billing", "priority": "high", "needs_human": false } The rest of the workflow reads those fields and routes the ticket. It runs fin…

Summary from Towards AI.

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  1. Towards AI
    How to Fall Back to Default Logic When LLM Output is Unsatisfactory